Order Confirmation
After placing your order, you will receive a confirmation email detailing the items and expected delivery timeline. Orders are generally processed within 1-3 business days, though this may vary during peak seasons or sales events.
Shipping Methods
We offer standard shipping with delivery times between 7-10 business days, depending on your location. For urgent orders, expedited shipping is available with a delivery time of 3-5 business days. We partner with reliable carriers to ensure timely and safe delivery.
Shipping Costs
Shipping costs are determined by the weight, dimensions, and destination of the package. Free shipping is available on orders exceeding a certain value. Expedited shipping incurs additional charges, calculated at checkout.
International Shipping
We ship to select international locations, with delivery times and costs varying by destination. International orders may incur customs duties, taxes, or import fees, which are the customer's responsibility.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Delivery Issues
If a package is returned due to an incorrect address, refusal, or inability to deliver, you will be responsible for the additional shipping costs. We are not liable for lost or stolen packages after confirmed delivery, so please ensure a secure delivery location.
Damaged Goods
Inspect your items upon delivery. If you receive damaged goods, contact us within 48 hours with photos and details. We will arrange for a replacement or refund for damaged items at no extra cost.
Returns and Exchanges
For information on how to return or exchange items, please refer to our Return Policy page.